better communication needed

The staff I interacted with seemed polite and willing to help, which was a slight relief. The check-in process was straightforward and quick, making it easy to settle in after a long drive.

However, the lack of effective communication proved frustrating during my stay.

Had a great time with friends! We visited the Cleveland Arcade and Cuyahoga National Park, both of which were super fun. The hotel was clean with a nice pool and breakfast had good options like waffles. Definitely recommend for a group vacation.

I noticed the shower in our room didn’t drain properly, which was quite inconvenient. However, the staff was responsive and offered to change our room.

Independence is serving up some serious dining delights. We hit up Michael's Grille just a hop away for some killer eats and Denny's for those late-night cravings. The hotel itself nailed the clean vibes and had a chill atmosphere.

Now, on the flip side, the sofa bed wasn’t exactly a five-star experience—stains and trash galore. Plus, those pesky curtains let in way too much light for my liking. What’s a good night’s sleep without a little darkness?

i really enjoyed my stay at comfort inn! it was just 20 minutes to the campus, which was super convenient. the rooms were decently clean, and we slept well. loved having all-day coffee and water available. the staff were really friendly, which made our experience even better!

recommend

I enjoyed my stay at Comfort Inn in Independence. The location attracted me because it was close to attractions like Cuyahoga National Park and downtown, making it convenient for exploring. My room was clean and spacious, which made settling in easy. I appreciated the variety of options offered at breakfast, especially the waffles and fresh fruit. The staff were friendly and quick to help whenever I needed assistance, making me feel welcome. However, there were some issues. The sofa bed had visible stains, which was off-putting. The curtains I had didn’t block out much light, making it tougher to sleep in the mornings. Also, the shower drain in my room was slow, which was a hassle. These minor discomforts impacted my overall experience. But, despite the negatives, the comfortable beds and good breakfast made this trip enjoyable.

During my stay, I appreciated the clean atmosphere and convenient access to local dining options. Staff members displayed friendliness, enhancing my experience. The sofa bed could use a thorough cleaning. A pleasant stay that I would consider again.

I enjoyed my stay for two nights. The room was clean and comfortable. The breakfast had a great selection, and staff were friendly. It's conveniently located near good restaurants.

Convenient stay for a quick trip!

We spent a night here and it was pretty solid. The location is super handy, tons of food options nearby, and the room was spacious and quiet. The breakfast was just okay, so we grabbed food elsewhere after the first morning. The shower was nice and hot, which felt great after a long day. Could use a little more attention to cleaning, though.

The location is perfect for family trips. we enjoyed visiting the Cleveland Arcade nearby. The rooms were clean, and the beds were comfortable, making it easier for our young kids to get a good night's sleep.

In my wife’s opinion, the hotel could use better soundproofing for families with children.

We had a clean and spacious room, and the pool area was perfect for winding down. The breakfast options were great, making our stay super enjoyable.

I had a comfy King room with a couch to chill and watch TV after a long drive. Breakfast was packed with waffles and eggs. The outdoor pool was a nice touch for relaxing, and I really enjoyed the leisure room too. Only hiccup was the fridge and microwave weren’t in the room, but it didn’t ruin my stay. 😊

great stay with comfy beds and a clean bathroom that made our trip stress-free

Very comfortable stay with friendly staff.

Just a solid selection for a momentary pause in Independence with fantastic value. The coffee at breakfast was especially good during my stay. Try to inquire about room locations to avoid noise from above.

Great friendly staff and clean rooms. toilet issues were annoying.